A website that helps customers take the next step

Finding a product, exploring a service, sending an enquiry or returning to an order should be straightforward. We design digital services around these tasks and connect them to your internal processes so enquiries and data are not lost during handovers.

What the solution includes

  • Site structure, user journeys and responsive interfaces.
  • Catalogues, forms, customer accounts and content management tailored to the project.
  • Integration with business management systems and enterprise services.
  • Technical SEO preparation, testing and support.

From the first task to launch

We clarify the website's goals and initial scope, plan the pages and agree on the design. We develop the features, add the agreed content and test user journeys on desktop and mobile. After launch, we support content editors and continue developing the service.

Questions and answers

Can you update an existing website while keeping its content?

Yes. Before estimating the work, we need to assess the website, platform version, content structure and custom modifications. The content to migrate and URL preservation rules are agreed separately.

What determines the edition and licence choice?

The choice depends on required features, the number of websites and project specifics. The appropriate edition and current licence terms should be checked before purchase. Licences and third-party modules should be listed separately in the estimate.

What determines timelines and costs?

Costs depend on the processes involved, data condition, number of integrations and deployment requirements. After assessment, we agree on stages, acceptance criteria and an estimate. Licences and hardware are priced separately.

What do we need to provide to get started?

A description of the task, process participants and existing systems. Data access is agreed separately; anonymised examples can be used in the first stage.

How do handover and support work?

We deliver the agreed documentation, provide training and define operating procedures. Support hours, response times and SLA scope are specified in the contract.