Company knowledge within your team's reach

Policies, instructions and enquiry histories should not get lost across dozens of folders. An internal assistant helps employees find information, prepare a response and take the next step. Customer-facing bots handle routine questions and pass complex enquiries to a specialist.

What the solution includes

  • Assistants for employees, support teams and customer services.
  • Search across authorised documents and knowledge bases, with source references.
  • Integration with CRM, ERP, your website and agreed communication channels.
  • Access roles, handover to a human and answer quality checks.

From the first task to launch

We gather frequently asked questions and examples of good answers, connect the sources and test the bot with your team. We define the limits of its actions and how its knowledge will be updated, then launch it in the chosen channel.

Questions and answers

Where do we start?

Start by describing your current process, equipment, systems and expected result.

Can it integrate with ERP and 1C?

Yes. The feasibility and scope of data exchange are determined after checking versions, protocols and available interfaces.

How is the cost determined?

Timelines and costs depend on development scope, integrations, deployment conditions and pilot scope. Licences and hardware are estimated separately.

How is the result validated?

Before work begins, we agree on use cases, test data and acceptance criteria, then validate the solution with users.

What happens after launch?

We hand over documentation, train staff and agree on support. Response times and responsibilities are specified in the contract.